MirrorFly
Handles customer calls with AI. It answers questions, solves problems, and connects you to a real person if needed.
Handles customer calls with AI. It answers questions, solves problems, and connects you to a real person if needed.
MirrorFly Voice Agent is like a smart assistant for your business. It uses AI to understand what customers want when they call. It can answer questions, fix simple issues, and send tough problems to a real person. It works on phones, websites, and apps.
Advanced Natural Language Processing (NLP)
The platform uses NLP to understand what customers mean, even with different accents. This helps the voice agent handle complex questions and keep track of conversations.
Multi-Channel Integration
MirrorFly Voice Agent works on phones, websites, and mobile apps. This means customers get the same experience however they contact you.
Real-Time Voice Processing
The system processes voice calls instantly, so customers get quick responses. This allows the voice agent to answer questions and take actions right away.
Sentiment Analysis
The platform can tell how a customer is feeling, whether they're happy or frustrated. This helps the voice agent respond in the best way.
Seamless Handoff to Human Agents
If the voice agent can't handle a question, it can quickly transfer the customer to a live person. This makes sure customers always get the help they need.
Comprehensive Reporting and Analytics
The platform provides reports on customer interactions, so businesses can see how well the voice agent is working. This helps them make improvements and better serve their customers.
It's a smart AI platform made by Contus Tech. It helps businesses talk to customers using voice. It uses AI to understand and respond to questions, like a virtual assistant. It's available 24/7.
It's a smart technology that helps MirrorFly Voice Agent understand what customers mean, even with different accents. It lets the voice agent handle complex questions and respond in a helpful way.
MirrorFly Voice Agent helps businesses handle customer conversations automatically. It understands what customers say and gives answers, just like a real person. It can answer common questions and send harder issues to human agents, and it helps businesses understand customer feelings and makes customer service better over time.
It helps MirrorFly Voice Agent work on different platforms, like phone systems and mobile apps. This way, customers get the same experience no matter how they contact the business.
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