Pager

Pager manages IT incidents. It helps teams respond quickly to system issues.

Incident Management Tool
Pager logo

What is Pager?

Pager is a tool that makes dealing with IT problems easier. It watches your systems and tells the right people when something goes wrong. This helps fix issues faster and keeps things running smoothly. It works with tools you already use and helps teams stay on top of incidents.

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Key Features

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    Intelligent Alert Management.
    Pager uses smart tech to handle alerts from your monitoring tools. It filters out the noise, so you don't get swamped. It can also group alerts that are related and prioritize the important stuff. It even learns from past data to get better over time.

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    Advanced On-Call Scheduling.
    The app makes it easy to set up on-call schedules that work for your team. You can handle different time zones, team structures, and complex rotations. Set up backup plans for holidays and manage shift changes without a headache. It also works with your calendar and sends mobile alerts, so everyone knows when they're on duty.

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    Multi-Channel Notification System.
    Pager sends alerts in many ways: texts, calls, emails, push alerts, and messaging apps like Slack. If one way doesn't work, it tries another to make sure the message gets through. You can customize who gets notified and how, based on the alert's importance and who's on call.

     

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    Automated Escalation Policies.
    This feature ensures critical incidents are addressed promptly by automatically escalating alerts to the appropriate on-call personnel if the initial responders don't acknowledge them within a specified time frame. Escalation policies can be configured based on incident severity, team expertise, and time of day to ensure the right people are notified at the right time.

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    Incident Tracking and Reporting.
    Pager provides

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Frequent questions for Pager

  • What is Pager?

    Pager is a platform that helps IT teams manage incidents and on-call schedules. It's designed to quickly respond to important issues and fix them fast. It replaces old alerting systems and keeps everything in one place, working with your current tools to keep your systems reliable.

  • What is Intelligent Alert Management in Pager?

    Pager's alert management system takes alerts from different monitoring tools and filters them to reduce the noise. It groups related alerts, removes duplicate notifications, and sorts incidents by importance. It even learns from past data to improve accuracy and cut down on false alarms.

  • What does Pager do?

    Pager helps companies handle incidents better with smart alerts, automatic escalation, and tracking tools. It watches systems for problems and alerts the right people right away through different ways of contact. It brings alerts together and filters out the unimportant stuff. Plus, it tracks incidents and provides reports to help you get better over time.

  • What is the Advanced On-Call Scheduling feature in Pager?

    Pager offers flexible on-call scheduling that works with various schedules and time zones. You can set up escalation plans, create schedules for holidays, and manage shift changes easily. It also works with calendar apps and sends mobile alerts to keep everyone informed about their responsibilities.

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