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Drift

Drift connects you with website visitors right away, using live chat and chatbots to boost leads and help customers.

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Drift is an AI Marketing tool. Drift connects you with website visitors right away, using live chat and chatbots to boost leads and help customers. Key features include Live Chat with Customization, Custom Chatbots, and Proactive Chatting. Best for marketers, sales professionals and customer service representatives.

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About Drift

Drift helps businesses talk to people on their websites in real time. It uses chatbots to find good leads automatically and start conversations, which can lead to faster sales, as well as solve problems instantly. It may be a bit costly for smaller businesses though.

Key Features

Live Chat with Customization.

Offers real-time conversations with website visitors. This allows for personalized experiences. It also supports efficient help for the user.

Custom Chatbots.

Users can make custom chatbots. These chatbots use a visual flow builder, which improves lead generation. It also automates customer support.

Proactive Chatting.

Businesses can start chats with visitors. These chats can be based on their actions on the website. The business is therefore able to react to real user behaviour.

Geo-Targeting & Routing.

Businesses can target visitors in certain areas. They can also send chats to the right teams. This allows the correct team to answer the correct questions.

Integration with Sales Tools.

Drift works with over 60 tools. This includes tools like Salesforce. The integration assists with sales and managing data.

Advanced Analytics & Reporting.

Gives detailed information insights into leads. This includes insights into qualified leads. In turn assisting in the optimization of sales strategies.

Frequently Asked Questions

Drift works with over 60 tools, like Salesforce, Marketo, and Microsoft Dynamics. This helps make your sales and marketing work better.

For the Advanced and Enterprise plans, Drift lets you set up custom features. This means you can change things to fit exactly what your business needs.

Drift has chatbots, but it doesn't clearly say they speak many languages by default. You might need to add some extra settings or tools to make that happen, if it is important to your business.

Drift does have plans for startups! The price changes based on how much money you've raised, how many people work for you, and how old your company is.

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