Salesforce launched Agentforce 360, a platform connecting humans and AI agents in one ecosystem. Introduced by CEO Marc Benioff at Dreamforce 2025, it enables the "Agentic Enterprise" where AI works alongside people for continuous sales, service, and decision-making. Built on four pillars—Agentforce 360 Platform, Data 360, Customer 360 Apps, and Slack—the system represents the culmination of Salesforce's year-long AI innovation cycle.