TCS Consolidates AI Initiatives Under New Unit
India’s largest IT services firm, Tata Consultancy Services (TCS), has announced the creation of a new AI and Services Transformation unit, emphasizing the growing importance of artificial intelligence in its overall strategy. This restructuring brings together TCS’s existing AI initiatives—including a recently carved out AI & Data unit—into a single entity designed to foster innovation, simplify client engagement, and accelerate digital transformation for its global clients[1][2][3].
Amit Kapur Named Global Chief AI and Services Transformation Officer
TCS has named Amit Kapur, a veteran who joined the company in 1999 and currently leads its UK and Ireland business, as the Global Chief AI and Services Transformation Officer. His appointment is effective from September 1, 2025, and he will report directly to Aarthi Subramanian, Executive Director, President & Chief Operating Officer of TCS[1][2][5].
- Kapur’s Background: Joined TCS as a graduate in 1999 and rose to senior leadership roles over two decades.
- Experience: Currently heads TCS’s UK and Ireland operations, bringing deep expertise to the new AI role[3].
AI at the Heart of TCS’s Strategy
The move comes as Indian IT companies intensify their focus on artificial intelligence to address suppressed global tech spending and client demands for AI-driven solutions. TCS has been investing in its
Generative AI capabilities, reskilling employees, and strengthening partnerships to keep pace with rapid technological change[2][3].
- Company Memo Highlights: “Over the last few years, TCS has made major forays on the AI front by scaling our capabilities, reskilling our workforce and deepening our partnerships,” according to an internal company communication[2].
- Wider Industry Context: TCS Chairman N Chandrasekaran described Generative AI as a “civilizational shift” in the company’s annual report, emphasizing how tools like ChatGPT are enabling near-human reasoning and reshaping industries[3].
Transformation Amid Sector Shifts
The formation of the new unit follows recent reports of job cuts at TCS as automation and AI adoption accelerate. This underscores broader changes in India’s $283 billion outsourcing sector, which may see further restructuring and workforce transformations as companies invest more heavily in AI[2].
Focus on Client-Centric Innovation
TCS plans to reimagine its investments in TCS Pace Ports globally, aiming to bring the real-world possibilities of AI closer to customers and enhance digital transformation outcomes[1].
The creation of a unified AI unit, under experienced leadership, marks a significant step as TCS positions itself at the forefront of AI-driven enterprise solutions for a rapidly evolving digital economy[1][3].
