Allianz plans to cut 1,500-1,800 jobs in its travel insurance division over the next 12-18 months, primarily affecting call center positions as AI replaces manual processes. This represents a significant portion of Allianz Partners' 22,600 employees, with about 14,000 currently handling customer inquiries by phone. The move aligns with industry trends as insurers and major tech companies increasingly implement AI to improve efficiency and reduce costs.