Salesforce, owner of the popular workplace messaging platform Slack, has recently blocked other software companies from searching or storing Slack messages—even when authorized by their customers—according to a report from The Information published on June 11, 2025[1][2][3].
The restriction comes as competition intensifies in the enterprise AI space, with major players like Microsoft, Google, and Amazon rapidly developing integrated AI platforms anchored on proprietary data. Salesforce’s strategy emphasizes keeping customer data within its own ecosystem, potentially giving an edge to its own AI initiatives—such as AI chatbots and analytics tools—while limiting the reach of third-party developers and competitors[4].
This development marks a significant shift in how enterprise communication platforms manage and share data, with potential long-term implications for innovation and competition in the AI-driven business software market.
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